NTT DATA, a leading global IT service provider, has announced the acquisition of The Cloud People Group AS, one of the largest pure-play ServiceNow partners in Europe. The Cloud People, founded in 2019, is headquartered in Oslo, Norway, and has offices across northern Europe, the USA, and Brazil. The company will become part of NTT DATA Business Solutions, a business unit of NTT DATA.
The Cloud People is a leading provider of ServiceNow solutions for medium and large enterprises, offering a focused value proposition that covers the entire ServiceNow platform. Their services include IT service management, automation of routine tasks, resource planning, customer service, and security operations. With the acquisition, NTT DATA Business Solutions will add 130 active customers to its portfolio.
The Cloud People is known for its AI capabilities and has a dedicated AI Center of Excellence. The company has delivered measurable results for over 20 clients in Northern Europe and is poised to accelerate the development of smarter workflows and advanced AI solutions with the support of NTT DATA Business Solutions’ global expertise.
NTT DATA Business Solutions CEO Norbert Rotter stated, “By combining our more than 35 years of deep SAP expertise with The Cloud People’s proven strength in ServiceNow, we are expanding our portfolio with complementary services.” Executive Managing Director Nicolaj Vang Jessen added, “The Cloud People is an ideal addition to our ServiceNow portfolio and opens new opportunities for us in Northern Europe.”
The Cloud People CEO Bjørn Jarl expressed excitement about the acquisition, stating, “For The Cloud People, this means achieving growth with stability that no financial investor could provide, along with a platform for expansion that surpasses even our most ambitious expectations.” The company will continue to operate as an independent entity under the brand name “The Cloud People, an NTT DATA Business Solutions company.”
This acquisition comes at a time when NTT DATA and ServiceNow are expanding their strategic partnership to accelerate AI-driven transformation for global enterprises. As part of this collaboration, ServiceNow has named NTT DATA a strategic AI delivery partner. Together, the two organizations are committed to developing and marketing AI-powered solutions for large-scale automation and operational efficiency.
NTT DATA Business Solutions is a global strategic SAP partner, enabling companies worldwide to become Intelligent Enterprises. With over 18,300 employees in more than 30 countries, the company offers end-to-end solutions that accelerate sustainable growth and success. NTT DATA Business Solutions is part of NTT DATA, a trusted global innovator of AI, business, and technology services with a presence in over 75% of the Fortune Global 100 companies.
For more information, please visit nttdata-solutions.com.