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Florence, the top workforce technology provider for Social Care, has unveiled a powerful new AI-driven platform designed to address urgent staffing issues in health and care services.
This next-generation platform has been purpose-built to help care providers manage every aspect of workforce operations—from rota management and time & attendance, to leave, training, compliance, and payroll—across their permanent, bank and agency teams.
With an established reputation for innovation in flexible workforce management, Florence’s latest release signals a major evolution in care-sector technology.
Amid a backdrop of over 250,000 unfilled positions and annual staff turnover of 25%, the sector is facing a growing crisis. As populations age, demand for care services is rising, intensifying the pressure on already stretched staffing levels.
Yet many health and care organisations remain reliant on outdated systems, causing delays in hiring and frustrating staff. Even junior doctors have cited inefficient HR systems, such as clunky leave requests, as one of the frustrations prompting recent strike action.
Florence’s all-in-one platform addresses these pain points, streamlining the employee journey from start to finish. Leveraging AI, the platform enables managers to work up to three times faster by reducing administrative burden. From machine learning models that match staff to shifts, to AI-enabled compliance checks and intelligent reporting tools, Florence delivers smart solutions to improve workforce outcomes.
Speaking about the new platform, Dr. Charles Armitage, CEO & Founder of Florence, said:
“Having spent the last 8 years working closely with health and social care providers, we’ve seen first hand the challenges of building an end to end workforce infrastructure. With providers typically spending money on four or five workforce systems across their organisation, we want to help simplify operations and costs in one easy to use system. There are huge pressures facing the health and social care workforce and we think your technology should be a core driver of staff engagement, efficiency and retention.”
With more than 2,000 organisations and over 100,000 care professionals using Florence, the company has unique insight into the daily operational struggles of shift management and rising labour costs.
The newly launched platform integrates fully with Florence’s wider ecosystem: Agency Manager—its neutral vendor platform for temporary staffing; Bank Manager—for internal staff bank operations; and Academy—Florence’s e-learning platform, which has delivered over 1 million accredited courses. Organisations can adopt the tools they need, scaling solutions to suit their specific workforce challenges.
See how Florence can help your organisation save time and money on care at www.florence.co.uk/care-organisations/florence-rota/