“Lightspeed Commerce Inc. (NYSE | TSX: LSPD) has announced the launch of its next-generation Kitchen Display System (KDS) on Monday, November 18, 2024. The London based company, known for its one-stop commerce platform, aims to empower merchants by providing the best omnichannel experiences.
In a recent study, it was found that 73% of Brits dine out at least once a month, and 27% dine out once a week. As a result, restaurants are increasingly turning to technology for solutions to reduce costs, improve efficiency, and enhance customer satisfaction. Lightspeed’s KDS is designed to address these needs by blending customer service with technology, helping restaurants to stay on top of orders, streamline workflows, and cut down on both paper and food waste.
Liam Crooks, Managing Director of EMEA at Lightspeed, stated, “With more people dining out and restaurant operations becoming increasingly complex, technology is critical to maintaining efficiency while delivering exceptional customer experiences. Our next-generation KDS was designed to meet the fast-paced demands of high-volume kitchens. Lightspeed’s KDS empowers restaurateurs to focus on what matters most—delivering great food and service to their customers.”
The KDS creates a seamless connection between front-of-house and back-of-house operations. It is compatible with a wide range of hardware, providing flexibility for restaurants of all types. Its advanced functionality allows kitchens to efficiently prioritize and manage dishes, ensuring orders are completed on time, even during the busiest hours.
Some of the key features of Lightspeed’s KDS include:
– Continuous Operation (Offline Mode): The KDS can continue to function even if the internet connection is lost, ensuring that kitchen operations are not disrupted during outages.– Real-Time Updates: Any changes to orders are instantly reflected on the KDS, helping to avoid mistakes and ensuring that the kitchen is always working with the most up-to-date information.– Seamless Integration: Lightspeed KDS integrates directly with Lightspeed ePOS, providing a unified system that improves communication and data flow between front and back of house.– Cross-Platform Support: Lightspeed’s KDS is compatible with a wide range of devices, including iPads, tablets, and other touchscreen devices. This flexibility allows restaurants to choose the hardware that best suits their needs and budget.
According to Juan Pablo Mendez, owner of Mimi’s Restaurant in Switzerland, “The greatest value of the KDS is to eliminate all distractions. You want the chef to focus on the kitchen, the cooking staff to focus on cooking, and the waiters to focus on the customers. It’s a great tool to do this. When I introduced the KDS in the restaurant, there was a little transition, but after two days, they were asking for more stations. Now even the waiters want a station because they can see how orders and timing work. The KDS gives me an overview and very clear instructions of what’s going on—it’s digital instructions, which are the best.”
The KDS is now available to all Lightspeed Restaurant merchants across the UK. It reduces errors, fosters better coordination between kitchen and service staff, and boosts overall efficiency, delivering an uninterrupted dining experience from order to delivery.
To learn more about the transformative features of Lightspeed KDS, visit their website or experience its powerful capabilities firsthand at https://www.lightspeedhq.co.uk/pos/restaurant/kitchen-display-system/.
About Lightspeed
Lightspeed, founded in Montréal, Canada in 2005, is a dual-listed company on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Their one-stop commerce platform helps merchants simplify, scale, and provide exceptional omnichannel customer experiences.
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Forward-Looking Statements
This news release includes forward-looking statements within the meaning of applicable securities laws, including information regarding Lightspeed’s product offerings and planned product roadmap. These statements are based on current expectations of Lightspeed’s management and inherently involve numerous risks and uncertainties. Actual events and results could differ materially from the forward-looking statements made by Lightspeed. Except as may be expressly required by applicable law, Lightspeed does not undertake any obligation to update publicly or revise any such forward-looking statements.
For further information, please contact lightspeed@boundtoprosper.com.”