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COURTESY OF CONTACT CENTER ASSOCIATION OF THE PHILIPPINESTHE information technology and business process management (IT-BPM) industry said it expects to benefit from amendments to the Corporate Recovery and Tax Incentives for Enterprises (CREATE) and Cybercrime Prevention laws.Jack Madrid, president of the IT and Business Process

PHILIPPINE STAR/EDD GUMBANTHE proper incentives will encourage more businesses to comply with the Extended Producers Responsibility (EPR) Act, which holds companies responsible for plastic waste over the full life cycle of their products.National Solid Waste Management Commission Vice-Chairman Crispian Lao said in a forum: “It